{"id":2423,"date":"2026-02-23T09:51:25","date_gmt":"2026-02-23T16:21:25","guid":{"rendered":"https:\/\/marlarmyaing.com\/?post_type=jobpost&#038;p=2423"},"modified":"2026-02-23T09:52:33","modified_gmt":"2026-02-23T16:22:33","slug":"user-onboarding-lead-deputy-manager-jid-24","status":"publish","type":"jobpost","link":"https:\/\/marlarmyaing.com\/mm\/careers\/user-onboarding-lead-deputy-manager-jid-24\/","title":{"rendered":"User Onboarding Lead (Deputy Manager)\u00a0(JOB ID : 24)"},"content":{"rendered":"<h2 class=\"wp-block-heading\"><strong>Job Description<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Document Collection &amp; Verification: Manage and verify user KYC and pension documentation for onboarding accuracy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Coordination with MMM Officials: Serve as the focal person between Mpay and MMM for pension onboarding, approvals, and data handover.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Relationship with MEB Banks: Maintain strong communication with Myanmar Economic Bank branches to facilitate pension disbursement alignment and account verification.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Agent Coordination: Work closely with the Agent Team to meet user onboarding KPIs; provide guidance and monitoring for field execution.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Support the development, review, and implementation of onboarding SOPs, guidelines, and controls.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Reporting: Prepare weekly and monthly onboarding progress reports, highlighting challenges, resolutions, and field feedback.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Training &amp; Awareness: Support field sessions or communication programs for agents and users on pension procedures.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong>Job Specification<\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Bachelor\u2019s degree in business administration, or a related field.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Minimum 2\u20133 years of experience in e-wallet, pension service, or financial operations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Strong understanding of user onboarding processes, customer journey, and operational workflows.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Proven leadership, coaching, and team management skills.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Strong analytical, problem-solving, and decision-making abilities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Ability to work under pressure and manage multiple priorities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 High level of integrity and accountability.<\/p>","protected":false},"excerpt":{"rendered":"<p>Job Description \u2022 Document Collection &amp; Verification: Manage and verify user KYC and pension documentation for onboarding accuracy. \u2022 Coordination with MMM Officials: Serve as the focal person between Mpay and MMM for pension onboarding, approvals, and data handover. \u2022 Relationship with MEB Banks: Maintain strong communication with Myanmar Economic Bank branches to facilitate pension [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"template":"","jobpost_category":[315],"jobpost_job_type":[257],"jobpost_location":[261],"jobpost_tag":[320],"class_list":["post-2423","jobpost","type-jobpost","status-publish","hentry","jobpost_category-business-development","jobpost_job_type-full-time","jobpost_location-kamayut-yangon","jobpost_tag-user-onboarding-deputy-manager"],"_links":{"self":[{"href":"https:\/\/marlarmyaing.com\/mm\/wp-json\/wp\/v2\/jobpost\/2423","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/marlarmyaing.com\/mm\/wp-json\/wp\/v2\/jobpost"}],"about":[{"href":"https:\/\/marlarmyaing.com\/mm\/wp-json\/wp\/v2\/types\/jobpost"}],"author":[{"embeddable":true,"href":"https:\/\/marlarmyaing.com\/mm\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/marlarmyaing.com\/mm\/wp-json\/wp\/v2\/media?parent=2423"}],"wp:term":[{"taxonomy":"jobpost_category","embeddable":true,"href":"https:\/\/marlarmyaing.com\/mm\/wp-json\/wp\/v2\/jobpost_category?post=2423"},{"taxonomy":"jobpost_job_type","embeddable":true,"href":"https:\/\/marlarmyaing.com\/mm\/wp-json\/wp\/v2\/jobpost_job_type?post=2423"},{"taxonomy":"jobpost_location","embeddable":true,"href":"https:\/\/marlarmyaing.com\/mm\/wp-json\/wp\/v2\/jobpost_location?post=2423"},{"taxonomy":"jobpost_tag","embeddable":true,"href":"https:\/\/marlarmyaing.com\/mm\/wp-json\/wp\/v2\/jobpost_tag?post=2423"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}