{"id":2476,"date":"2026-06-04T11:22:22","date_gmt":"2026-06-04T17:52:22","guid":{"rendered":"https:\/\/marlarmyaing.com\/?post_type=jobpost&#038;p=2476"},"modified":"2026-06-04T11:22:24","modified_gmt":"2026-06-04T17:52:24","slug":"head-waiter-waitress-jid-92","status":"publish","type":"jobpost","link":"https:\/\/marlarmyaing.com\/mm\/careers\/head-waiter-waitress-jid-92\/","title":{"rendered":"Head Waiter\/Waitress (JOB ID : 92)"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Job Description<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Oversee, guide, and motivate waiters, runners, and hosts during shifts to ensure efficient operations and high-quality service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Greet guests warmly, escort VIPs to their tables, present menus, suggest recommendations, and ensure an overall outstanding dining experience.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Handle guest complaints, feedback, or any unexpected dining room issues promptly and professionally to ensure customer satisfaction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Conduct on-the-job training for new service staff regarding the menu, steps of service, POS system, and restaurant policies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Monitor the timing, presentation, and accuracy of food and beverage deliveries from the kitchen\/bar to ensure they meet the establishment&#8217;s standards.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Conduct pre-shift briefings to assign sections, communicate daily specials, review reservations, and ensure all side duties are completed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Oversee billing procedures, handle final settlements, manage discounts or voids, and ensure accurate cash drops at the end of the shift.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Job Specification<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Over 3 years of experience as a Waiter or Captain in a fast-paced cafe, restaurant, or hotel. A diploma in Hospitality Management is a plus.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Proven ability to lead, delegate tasks, and maintain team morale under pressure during busy peak hours.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Fluent in English and Myanmar (both written and spoken) with excellent interpersonal skills to interact professionally with guests and management.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 In-depth knowledge of food and beverage pairings (wines, coffees, cuisines) and proficiency in operating Restaurant POS systems.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Must maintain immaculate personal grooming, high hygiene standards, and a professional appearance as the face of the restaurant.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Strong decision-making skills with a calm, patient, and solution-oriented approach when dealing with difficult customers or staff issues.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Available to work flexible shifts, including splits, late nights, weekends, and public holidays, with a strong commitment to punctuality.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Job Description \u2022 Oversee, guide, and motivate waiters, runners, and hosts during shifts to ensure efficient operations and high-quality service. \u2022 Greet guests warmly, escort VIPs to their tables, present menus, suggest recommendations, and ensure an overall outstanding dining experience. \u2022 Handle guest complaints, feedback, or any unexpected dining room issues promptly and professionally to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"template":"","jobpost_category":[340,339],"jobpost_job_type":[257],"jobpost_location":[337],"jobpost_tag":[370],"class_list":["post-2476","jobpost","type-jobpost","status-publish","hentry","jobpost_category-food-and-beverage","jobpost_category-restaurant-industry","jobpost_job_type-full-time","jobpost_location-mayangone-yangon","jobpost_tag-head-waiter-waitress"],"_links":{"self":[{"href":"https:\/\/marlarmyaing.com\/mm\/wp-json\/wp\/v2\/jobpost\/2476","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/marlarmyaing.com\/mm\/wp-json\/wp\/v2\/jobpost"}],"about":[{"href":"https:\/\/marlarmyaing.com\/mm\/wp-json\/wp\/v2\/types\/jobpost"}],"author":[{"embeddable":true,"href":"https:\/\/marlarmyaing.com\/mm\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/marlarmyaing.com\/mm\/wp-json\/wp\/v2\/media?parent=2476"}],"wp:term":[{"taxonomy":"jobpost_category","embeddable":true,"href":"https:\/\/marlarmyaing.com\/mm\/wp-json\/wp\/v2\/jobpost_category?post=2476"},{"taxonomy":"jobpost_job_type","embeddable":true,"href":"https:\/\/marlarmyaing.com\/mm\/wp-json\/wp\/v2\/jobpost_job_type?post=2476"},{"taxonomy":"jobpost_location","embeddable":true,"href":"https:\/\/marlarmyaing.com\/mm\/wp-json\/wp\/v2\/jobpost_location?post=2476"},{"taxonomy":"jobpost_tag","embeddable":true,"href":"https:\/\/marlarmyaing.com\/mm\/wp-json\/wp\/v2\/jobpost_tag?post=2476"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}