{"id":2553,"date":"2026-09-23T03:41:39","date_gmt":"2026-09-23T10:11:39","guid":{"rendered":"https:\/\/marlarmyaing.com\/?post_type=jobpost&#038;p=2553"},"modified":"2026-09-23T04:06:07","modified_gmt":"2026-09-23T10:36:07","slug":"it-associate-jid-186","status":"publish","type":"jobpost","link":"https:\/\/marlarmyaing.com\/mm\/careers\/it-associate-jid-186\/","title":{"rendered":"IT Associate (JOB ID : 186)"},"content":{"rendered":"<h2 class=\"wp-block-heading\"><strong>Role Summary&nbsp;<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Senior IT Associate is a pivotal member of the technology team, responsible for maintaining, optimizing, and securing our corporate IT infrastructure. This role combines hands-on technical troubleshooting with helping junior staff and managing asset lifecycles. You will serve as a point of escalation for complex issues and play a key role in on-call crisis response to ensure business continuity.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Key Responsibilities<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Infrastructure &amp; Networking<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Monitor office network health and performance, ensuring high availability of corporate resources.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Implement and enforce security protocols in alignment with industry standards.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>IT Service &amp; Asset Management<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Manage the full lifecycle of IT assets, from procurement and imaging to decommissioning.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Administer ITSM platforms to ensure tickets are categorized, tracked, and resolved within SLA.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Follow service management process, track hardware inventory, and software licenses.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tactical Problem-Solving<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Escalation: Act as the primary level-1 and level-2 support for complex hardware and software issues.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 On-Call Response: Lead the resolution efforts during critical system outages or security incidents.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Qualifications<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Required:<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 <strong>Education: <\/strong>Bachelor&#8217;s Degree in a related field.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 <strong>Experience:<\/strong> 2+ years of professional experience in IT operations and infrastructure.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 <strong>Technical Skills:<\/strong> Proven track record in troubleshooting complex environments and managing on-call crisis response.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Preferred (The &#8220;Standout&#8221; Candidate):<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 <strong>Education:<\/strong> Bachelor\u2019s Degree specifically in Information Systems or Computer Science.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 <strong>Certifications:<\/strong> ITIL 4 Foundation (for service management excellence).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Microsoft Certifications (<strong>M365<\/strong>).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 <strong>CCNA <\/strong>(Cisco Certified Network Associate).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Core Competencies&nbsp;<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 <strong>Communication:<\/strong> Ability to translate complex technical jargon into actionable insights for non-technical stakeholders.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 <strong>Sociability:<\/strong> Maintain good relationship with end-users.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 <strong>Resilience:<\/strong> Calm under pressure during system crises and tactical &#8220;firefighting.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 <strong>Proactivity:<\/strong> A mindset focused on preventing issues before they occur through robust operational maintenance.<\/p>","protected":false},"excerpt":{"rendered":"<p>Role Summary&nbsp; The Senior IT Associate is a pivotal member of the technology team, responsible for maintaining, optimizing, and securing our corporate IT infrastructure. This role combines hands-on technical troubleshooting with helping junior staff and managing asset lifecycles. You will serve as a point of escalation for complex issues and play a key role in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"template":"","jobpost_category":[249],"jobpost_job_type":[257],"jobpost_location":[261],"jobpost_tag":[415],"class_list":["post-2553","jobpost","type-jobpost","status-publish","hentry","jobpost_category-information-technology","jobpost_job_type-full-time","jobpost_location-kamayut-yangon","jobpost_tag-senior-it-associate"],"_links":{"self":[{"href":"https:\/\/marlarmyaing.com\/mm\/wp-json\/wp\/v2\/jobpost\/2553","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/marlarmyaing.com\/mm\/wp-json\/wp\/v2\/jobpost"}],"about":[{"href":"https:\/\/marlarmyaing.com\/mm\/wp-json\/wp\/v2\/types\/jobpost"}],"author":[{"embeddable":true,"href":"https:\/\/marlarmyaing.com\/mm\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/marlarmyaing.com\/mm\/wp-json\/wp\/v2\/media?parent=2553"}],"wp:term":[{"taxonomy":"jobpost_category","embeddable":true,"href":"https:\/\/marlarmyaing.com\/mm\/wp-json\/wp\/v2\/jobpost_category?post=2553"},{"taxonomy":"jobpost_job_type","embeddable":true,"href":"https:\/\/marlarmyaing.com\/mm\/wp-json\/wp\/v2\/jobpost_job_type?post=2553"},{"taxonomy":"jobpost_location","embeddable":true,"href":"https:\/\/marlarmyaing.com\/mm\/wp-json\/wp\/v2\/jobpost_location?post=2553"},{"taxonomy":"jobpost_tag","embeddable":true,"href":"https:\/\/marlarmyaing.com\/mm\/wp-json\/wp\/v2\/jobpost_tag?post=2553"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}