Job Description

Perform general administrative and clerical duties, including filing, photocopying, scanning, and documentation control.

Manage incoming and outgoing correspondence, emails, and phone calls.

Support office operations such as meeting arrangements, travel coordination, and office scheduling.

Assist in preparing reports, presentations, and administrative records.

Coordinate with internal departments and external parties on administrative matters.

Ensure compliance with administrative procedures, policies, and confidentiality requirements.

Maintain accurate records, databases, and filing systems (physical and electronic).

Job Specification

Diploma or Bachelor’s degree in Business Administration, Office Management, or a related field.

Minimum 1–3 years of experience in administrative or office support roles preferred.

Good knowledge of office administration processes and procedures.

Proficiency in MS Office applications (Word, Excel, PowerPoint).

Well-organized, detail-oriented, and responsible.

Professional attitude with a strong sense of confidentiality.

Willingness to learn and adapt to new tasks.

Job Description

• Lead, supervise, and motivate the customer service team to achieve service excellence and performance targets.

• Oversee daily customer service operations, including handling inquiries, complaints, and escalations.

• Ensure customer issues are resolved effectively, professionally, and within defined service levels.

• Support the development and implementation of customer service policies, procedures, and standards.

• Monitor team performance, KPIs, and service quality; provide coaching and feedback to team members.

• Analyze customer feedback, complaints, and service data to identify improvement opportunities.

• Coordinate with internal departments to resolve customer-related issues efficiently.

Job Specification

• Bachelor’s degree in business administration, Marketing, Management, or a related field.

• Minimum 5–7 years of experience in customer service or customer operations.

• Strong knowledge of customer service principles, service quality standards, and CRM processes.

• Strong communication, interpersonal, and problem-solving abilities.

• Experience with customer service systems or CRM tools is an advantage.

• Ability to work independently and collaboratively with cross-functional teams.

• Customer-focused mindset with strong service orientation.

Job Description

• To prepare daily Cash receiving, counting & checking process.

• To check & prepare debit voucher & credit voucher of related region.

• Prepare daily cash book & cash denomination list.

• To arrange the bank transfer file & banking payment.

• To be able the responsible of software data entry for daily cash book.

• Assist in bank reconciliation and ensure all transactions are accurate.

• Prepare financial reports such as income statements, balance sheets, and cash flow statements under supervision.

Job Specification

• Bachelor Degree or LCCI Level II.

• Over 1 or 2 years experiences in related field.

• Must be good in Microsoft Excel.

• Proficiency , honesty and trust as cashier.

• Good communication and coordination skills.

• Attention to detail and accuracy.

• Good organizational and time management skills.

Job Description

• Negotiation and selection suppliers / vendors.

• Purchasing, pricing and promotion set up.

• Merchandising and inventory management.

• Category and SKU coding management.

• Market survey and margin management.

Job Specification

• Bachelor’s degree in Textile Engineering, Fashion Design, Business Administration, or a related field.

• 2–5 years of experience in related field.

• Ability to manage multiple orders and meet deadlines.

• Problem-solving and analytical skills.

• Proficiency in MS Office applications (Word, Excel, Email).

• Proactive and able to work under pressure.

• Ability to communicate in English (written and verbal).

Job Description

• Assist in implementing brand marketing plans and campaigns.

• Support coordination of promotional activities, events, and product launches.

• Prepare and manage brand-related materials such as brochures, POS materials, and digital content.

• Coordinate with agencies, designers, printers, and vendors.

• Maintain brand guidelines and ensure brand consistency across materials.

• Support social media and digital marketing activities when required.

• Provide administrative support to the Brand or Marketing Manager.

Job Specification

• Bachelor’s degree in marketing, Business Administration, Communications, or a related field.

• 1–2 years of experience in marketing, brand, or related roles.

• Strong coordination and organizational skills.

• Proficiency in MS Office applications (Word, Excel, PowerPoint).

• Basic knowledge of digital marketing and social media platforms.

• Ability to work flexible hours during campaigns or events.

• Strong sense of branding and aesthetics.

Job Description

• Assist in planning, scheduling, and coordinating project activities.

• Monitor project progress and track timelines, deliverables, and milestones.

• Coordinate with internal teams, vendors, and external stakeholders.

• Prepare and maintain project documentation, reports, and records.

• Organize and attend project meetings; prepare meeting agendas and minutes.

• Follow up on assigned tasks and ensure timely completion.

• Identify project risks and issues and report them to the Project Manager.

Job Specification

• Bachelor’s degree in business administration, Project Management, Engineering, Social Sciences, or a related field.

• 1–3 years of experience in project coordination, project administration, or related roles.

• Excellent verbal and written communication skills.

• Ability to manage multiple tasks and prioritize effectively.

• Proficiency in MS Office (Word, Excel, PowerPoint).

• Strong teamwork and interpersonal skills.

• Flexibility to work extended hours during critical project periods.

Job Description

• Coordinate commercial activities related to procurement, sales, and contracts.

• Prepare, review, and maintain commercial documents such as quotations, purchase orders, invoices, and contracts.

• Support contract administration and ensure compliance with terms and conditions.

• Assist in cost control, pricing analysis, and budget monitoring.

• Maintain accurate records of commercial transactions and documentation.

• Support tendering and bidding processes, including document preparation.

• Ensure compliance with company policies and relevant regulations.

Job Specification

• Bachelor’s degree in business administration, Commerce, Finance, Accounting, or a related field.

• 2–5 years of experience in a commercial, procurement, or coordination role.

• Strong coordination, negotiation, and communication skills.

• Good understanding of commercial and contractual concepts.

• Proficiency in MS Office applications (Word, Excel, PowerPoint).

• Basic knowledge of costing, pricing, and financial documentation.

Able to work independently with minimal supervision.

Job Description

• Provide day-to-day operational support to agents and resolve routine operational issues.

• Assist agents with system usage, process clarification, and documentation requirements.

• Coordinate with internal departments to address agent-related operational matters.

• Monitor agent activities and ensure compliance with operational guidelines and SOPs.

• Support agent onboarding activities, including documentation collection and system setup.

• Handle agent inquiries, requests, and basic escalations in a timely manner.

• Maintain accurate records of agent data, activities, and operational reports.

Job Specification

• Diploma or bachelor’s degree in business administration, Management, or a related field.

• Minimum 1–3 years of experience in operations support, agent support, or administrative roles.

• Basic understanding of operational processes and support functions.

• Good communication and coordination skills.

• Basic computer skills, including MS Office (Excel, Word).

Detail-oriented, responsible, and well-organized.

Ability to work under pressure and meet deadlines.

Job Description

• Document Collection & Verification: Manage and verify user KYC and pension documentation for onboarding accuracy.

• Coordination with MMM Officials: Serve as the focal person between Mpay and MMM for pension onboarding, approvals, and data handover.

• Relationship with MEB Banks: Maintain strong communication with Myanmar Economic Bank branches to facilitate pension disbursement alignment and account verification.

• Agent Coordination: Work closely with the Agent Team to meet user onboarding KPIs; provide guidance and monitoring for field execution.

• Support the development, review, and implementation of onboarding SOPs, guidelines, and controls.

• Reporting: Prepare weekly and monthly onboarding progress reports, highlighting challenges, resolutions, and field feedback.

• Training & Awareness: Support field sessions or communication programs for agents and users on pension procedures.

Job Specification

• Bachelor’s degree in business administration, or a related field.

• Minimum 2–3 years of experience in e-wallet, pension service, or financial operations.

• Strong understanding of user onboarding processes, customer journey, and operational workflows.

• Proven leadership, coaching, and team management skills.

• Strong analytical, problem-solving, and decision-making abilities.

• Ability to work under pressure and manage multiple priorities.

• High level of integrity and accountability.

Job Description

• Manage day-to-day operations of the branch.

• Develop and implement strategies to achieve sales and business growth targets.

• Supervise, train, and motivate branch staff to maintain high performance.

• Monitor financial performance, branch budgets, and expenses.

• Oversee cash management, security, and operational controls.

• Analyze branch performance metrics and prepare regular reports for senior management.

• Build and maintain relationships with clients, business partners, and local stakeholders.

Job Specification

• Bachelor’s degree in Business Administration, Finance, Management, or a related field.

• Minimum 5 years of experience in banking, retail, or branch operations.

• Strong leadership and team management skills.

• Excellent communication, interpersonal, and customer service skills.

• Decision-making and problem-solving abilities.

• Proficiency in MS Office applications (Word, Excel, PowerPoint).

• Ability to work under pressure and meet targets.

Job Description

• Supervise and coordinate the daily activities of the merchandising team.

• Develop and maintain strong relationships with suppliers, vendors, and buyers.

• Set and monitor daily, weekly, and monthly sales targets for the team.

• Build partnerships to generate new business leads.

• Supervise and guide Sales Officers / Merchandisers.

• Prepare reports on sales, inventory, purchase orders, and supplier performance.

• Monitor KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance.

Job Specification

• Bachelor’s Degree in Banking & Finance, Economics, Marketing, or related field.

• Minimum 3–5 years of experience in Banking or Financial Institutions.

• Knowledge of merchandising principles, inventory management, and procurement processes.

• Proficiency in MS Office (Excel, Word, PowerPoint) for reporting and analysis.

• Understanding of regulatory compliance and risk control.

• Excellent communication, negotiation, and interpersonal skills.

• Ability to work under pressure and meet deadlines.

Job Description

• Support the establishment and enforcement of PMO standards, methodologies, policies, and best practices.

• Monitor and track project schedules, milestones, budgets, risks, and deliverables.

• Coordinate with project managers, department heads, and stakeholders to ensure project alignment and progress.

• Prepare and maintain project documentation, including project plans, status reports, dashboards, and meeting minutes.

• Identify project risks, issues, and deviations, and support corrective action planning.

• Ensure compliance with internal controls, governance requirements, and audit standards.

• Perform additional duties as assigned by the PMO Manager or senior management.

Job Specification

• Bachelor’s degree in business administration, Project Management, Engineering, Information Technology, or a related field.

• Minimum 3–6 years of experience in project coordination, project management, or PMO-related roles.

• Experience managing or supporting multiple projects simultaneously.

• Strong understanding of project management methodologies (Waterfall, Agile, or Hybrid).

• Advanced MS Excel and PowerPoint skills for reporting and dashboards.

• Excellent communication, coordination, and stakeholder management abilities.

• Leadership potential with the ability to influence without direct authority.

Job Description

• Supervise operation and maintenance of boilers, compressors, and other utility systems.

• Monitor, control, and optimize boiler performance and ensure compliance with safety regulations.

• Oversee maintenance and troubleshooting of production (PRD) machines and related equipment.

• Plan and schedule preventive maintenance and repairs to reduce production downtime.

• Lead, train, and supervise engineering and maintenance staff.

• Maintain maintenance logs, reports, and ensure compliance with ISO/safety standards.

• Coordinate with production and QA teams to support smooth operations and process improvements.

Job Specification

• Diploma/BE in Mechanical/Electrical/Industrial/Maintenance Engineering.

• 3-5 years experience in industrial plant maintenance, including boiler operation and production machinery.

• Strong knowledge of boiler systems, safety protocols, and production machinery operations.

• Leadership, problem-solving, and team management skills.

• Familiarity with ISO, GMP, and plant safety standards.

• Supervises: Technicians, engineers, maintenance staff.

• KPIs: Equipment uptime, boiler efficiency, reduced downtime, safety compliance, preventive maintenance adherence.

Job Description

• Supervise daily QC testing (raw materials, in-process, and finished products).

• Conduct and coordinate R&D trials for new formulations or process improvements.

• Ensure compliance with food safety, hygiene, and regulatory standards.

• Maintain QC documentation, records, and reports.

• Lead and train QC and R&D staff on protocols, testing methods, and innovations.

• Collaborate with production, packaging, and procurement teams for process optimization.

• Oversee quality control operations and support R&D activities for new and existing fruit while leading a team to implement testing.

Job Specification

• Diploma/BSc in Food Technology, Food Science, Microbiology, or BE in Food/Chemical/Industrial Engineering.

• 2-5 years in QC and/or R&D in food processing or FMCG.

• Strong knowledge of food safety standards, testing methods, and product development.

• Leadership, analytical, problem-solving, and documentation skills.

• Supervises: QC Analysts, R&D assistants, lab technicians.

• KPIs: Product quality compliance, testing accuracy, successful R&D trials, process improvement implementation.

Job Description

• Plan, schedule, and oversee production & packaging activities.

• Supervise packaging machinery operation and ensure smooth workflow.

• Maintain quality, hygiene, and food safety standards (GMP/HACCP).

• Manage and train production/packaging staff.

• Maintain accurate production records and report KPIs.

• Identify process improvements to reduce waste and improve efficiency.

• Coordinate with other departments (QA, warehouse, procurement).

Job Specification

• Diploma/BSc in Food Technology, Food Science, or related field.

• 2-5 years in food processing or FMCG; supervisory experience preferred.

• Knowledge of packaging processes, equipment, and food safety standards.

• Strong leadership, communication, and problem-solving skills.

• Computer literate for reporting and record-keeping.

• Supervises: Packaging operators, helpers, line workers.

• Key Metries: Production output, packaging yield, defect rate, line efficiency, safety compliance, team productivity.